What is the Difference Between ITIL V2 and ITIL V3?
🆚 Go to Comparative Table 🆚ITIL V2 and ITIL V3 are different versions of the ITIL framework, which is a set of guidelines for IT service management. The main differences between ITIL V2 and ITIL V3 are:
- Focus: ITIL V2 focuses on the service produced by the organization, the process of producing it, and the individuals who use it. In contrast, ITIL V3 focuses on the partner involved in the project and adopts a lifecycle-based approach.
- Structure: ITIL V3 introduces the Service Lifecycle structure, which organizes the ITIL processes in a more coherent manner.
- Processes: ITIL V3 complements the processes known from ITIL V2 with a number of new processes and puts more emphasis on producing value for the business. There are 10 processes and 2 functions in ITIL V2, while ITIL V3 has 26 processes and 4 functions.
- Enhancements: ITIL V3 offers revised and enhanced process descriptions for many processes compared to ITIL V2.
- Release and Application Development: ITIL V3 provides more details on the various testing stages during Service Transition and application development and customization, while ITIL V2 covered some aspects of release testing within Release Management.
In summary, ITIL V3 builds upon the foundation of ITIL V2 by introducing a lifecycle-based approach, focusing on the partner, and enhancing the structure and processes.
Comparative Table: ITIL V2 vs ITIL V3
The main differences between ITIL V2 and ITIL V3 are:
ITIL V2 | ITIL V3 |
---|---|
Focuses on processes and service strategy | Focuses on the service lifecycle and has a lifecycle-based approach |
Emphasizes service design and service strategy | Pays equal attention to all processes of the service lifecycle |
10 processes and 2 functions | 26 processes and 4 functions |
Process-oriented approach | Lifecycle-based approach |
Service Management is a part of Evaluation | Service Management is a separate process |
No clear service lifecycle structure | Introduces the ITIL V3 Service Lifecycle structure |
In summary, ITIL V3 introduces a lifecycle-based approach and focuses on the entire service lifecycle, while ITIL V2 emphasizes service design and service strategy. ITIL V3 also introduces a new structure called the ITIL V3 Service Lifecycle, which includes Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.
- SNMP v2 vs v3
- ISO 27001 vs ISO 27002
- IT vs ICT
- SNMP v1 vs v2
- ISO 9001 vs 9002
- Information Systems vs Information Technology
- Agile vs V Methodologies (Model)
- Layer 2 vs Layer 3 Switches
- SaaS vs SaaS 2
- Python 2 vs 3
- Web 1.0 vs Web 2.0 vs Web 3.0
- ISO 9001 vs ISO 27001
- iPad 2 vs iPad 3
- MS Office 2010 vs 2013
- Apple iPad 2 vs iPad 3
- Apple iPad 2 vs Apple iPad 3
- EJB2 vs EJB3
- Basel 1 2 vs 3
- Microsoft Office 365 vs Office 2010